Current Emergency Information
About Benefits and Leaves for South Carolina and Florida Employees
In response to Hurricane Irma, health care administrator Blue Cross Blue Shield will expand its service center hours. Employees and covered dependents can reach BCBS at 1-888-802-8776.
Boeing’s employee services team is coordinating with prescription optometry provider Davis Vision to reach out to enrolled members in SC AND FLA via text or email depending on their preference on file to provide eyewear to those who need replacement glasses or contact lenses. Employees can contact Davis Vision at 1-844-770-1500.
Boeing’s prescription medication provider, Express Scripts/Accredo, is calling patients to re-route medications for people displaced by the hurricane. Providers are meeting plan participants at shelters and local retail stores to deliver medication. The service providers have put in place a process enabling employees to pick up prescriptions without a photo ID by using other personal information such as date of birth and address. Express Scripts/Accredo can be reached at 1-800-841-2797.
Employees and their family members covered by Delta Dental and who need dental care can go to any licensed dentist at any time and receive network level of benefits. Delta Dental can be reached at 1-877-377-5727.
Employees and their families have confidential access to the Employee Assistance Program and Worklife Solutions at no cost to them for help with personal and work-related concerns, and assist with finding and navigating emergency resources. EAP can be reached at 866-719-5788.
For South Carolina Employees Only:
Roper St. Francis Health Alliance customer service: Will close this afternoon, Friday, September 8, 2017. Remain closed Saturday, Sunday and Monday.
Hurricane Irma: About benefits and leaves (for BSC employees) - (PDF)
For Florida Employees Only:
Health First members affected by the hurricane who need assistance and don’t have access to their ID card can call 1-800-716-7737.
Hurricane Irma: About benefits and leaves (for Florida employees) - (PDF)
Stolen Boeing Credit Cards
1-866-869-1871 (within United States)
1-904-954-7314 (outside United States)
Provide card number, verification number (last 4 digits of SSN)
Travel Emergencies - Boeing Business Travelers
Contact Boeing Travel:
1-800-543-4284 (within United States)
1-425-373-2469 (outside United States)
Protection Against Cyber Threats
Cyber breaches are an increasing threat, affecting millions of people, and the consequences for victims can be far-reaching. For example, the U.S. Office of Personnel Management in 2015 discovered two cybersecurity incidents involving the theft of sensitive personal data of more than 21 million current, former, and prospective Federal employees and contractors. Some of these victims were Boeing employees and retirees. Click on the links below to find tips from Boeing to help you prevent this from happening to you -- and what to do if your information has been compromised.
Always remember that your local security professionals are available to assist you when things don’t feel quite right.
Employee Assistance Program
The Employee Assistance Program (EAP) is a confidential service designed to connect Boeing employees and their families with experienced counseling professionals for help with personal and family issues. It provides up to six counseling sessions per issue, per calendar year, at no cost to employees or their eligible dependents.
The program also offers WorkLife referrals such as childcare, eldercare, and other community referrals. Additionally, limited legal and financial advice is available, as is access to helpful online articles.
For more detailed information about the Employee Assistance Program and WorkLife Solutions, please visit http://www.achievesolutions.net/boeing.
You may also call to request services.
In the United States, call 866-719-5788.
Outside of the United States, call the reverse charge number at +44 20 8987 5966.